ISO 20000 Lead Implementer Course

Who should attend?

The ISO/IEC 20000 Lead Implementer training course is intended for:

Learning objectives

This training course enables you to:

Educational approach

This training course is participant centered and contains:


The main requirements for participating in this training course are a basic knowledge of ISO management system standards, a general understanding of ISO/IEC 20000-1, and an awareness of the management system implementation principles.

What's Included?


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